Ticket, report, escalation or appeal handling received a material implementation update. Sign-in, passkey or account-verification handling received a material implementation update.
What users should notice
• The affected case can be followed through its account context and routed to the appropriate human review path. • The affected account flow now uses the same server-side session and verification boundary as the rest of Ident.ink.
How it works
• Private reports and sensitive support details remain excluded from public bot responses and announcements. • Authentication changes remain scoped to verified challenges, protected cookies and explicit account ownership checks.
Affected product areas
Website and interface, Platform services
Published on Discord by Ident.ink Bot.