LEGAL CENTRE · REVIEWED 12 OCTOBER 2026
The rules that apply, without the maze.
The Terms of Service are the main contract. The Terms of Use governs conduct. Product-specific terms apply only when you enable that product, and mandatory law always takes priority.
IDENT GROUP LTD
Registered company 17390459 in England and Wales. Ident Group Ltd is also listed on the ICO register under reference ZC247153. The Imprint contains the complete verified record. Paperwork: officially numbered.
Country-specific rights and legal guidance
Local privacy and consumer guidance, complaint routes and official sources for 41 countries.
Read document →DocumentSite activity statistics and your choices
Current collection, identifiers, optional measurement and rights.
Read document →DocumentCookies and browser choices
Required storage and separate optional categories.
Read document →DocumentYour information rights
Access, correction, deletion, objections and complaints.
Read document →DocumentData retention and deletion
Cleanup schedules and separate legal retention duties.
Read document →DocumentImprint and provider information
The service provider, direct contact, registration and tax information behind Ident.ink.
Read document →DocumentTerms of Service
The contract for accounts, subscriptions, hosting, payments and platform services.
Read document →DocumentTerms of Use
The enforceable acceptable-use and platform safety rules.
Read document →DocumentWorkspace and connected services
Rules for private dashboards, OAuth access, domains, workflows, add-ons and connected providers.
Read document →DocumentIdentDB pay-as-you-go storage
£6 per 2 GB-month, card authorisation, storage measurement and cancellation.
Read document →DocumentManaged IdentDB and bot-hosting servers
Temporary service, dedicated-server procurement, advance-funded renewal, cancellation notice and itemised balances.
Read document →DocumentIdentify Commerce terms
Seller identity, Stripe Connect, listings, orders, fulfilment, returns, prohibited products and customer rights.
Read document →DocumentCreator Network and monetisation
Creator-hosted media, publication rights, human review, advertising revenue records, invalid traffic and payouts.
Read document →DocumentData Processing Terms
Controller and processor responsibilities for organisation-managed personal information.
Read document →DocumentCommunity Guidelines
Plain-language standards for posts, profiles, messages, sites and bots.
Read document →DocumentPartner Terms
Strict commercial rules for referrals, promotions and partner access.
Read document →DocumentGambling relationships and Rainbet
Ident Group's commercial eligibility rules for gambling relationships, including its Rainbet decision, review process and appeal route.
Read document →DocumentPayments, donations, cancellation and refunds
Optional one-off donations, closed subscription sales, existing billing, approved contracts and refund rights.
Read document →DocumentReports, moderation and appeals
How to report illegal or harmful content and challenge a decision.
Read document →DocumentAutomated rule enforcement
How deterministic detectors block or quarantine high-confidence breaches, record evidence and support challenges.
Read document →DocumentDisputes and arbitration
Complaint escalation, voluntary consumer arbitration and business disputes.
Read document →DocumentService incidents
Outages, external events, restoration, evidence and service-credit rules.
Read document →DocumentPrivacy and advertising
Account data, security records, advertising, cookies and user choices.
Read document →DocumentSecurity disclosure
The authorised route for responsible vulnerability reports.
Read document →Need a tracked response?
Submit legal notices, content reports, privacy requests, complaints and appeals through Ident.ink Support. Emergency situations should be reported to the appropriate emergency service first.
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