LEGAL CENTRE · 16 JULY 2026
Clear rules, in one place.
These documents work together. The Terms of Service govern the contract; the Terms of Use and referenced policies form part of that contract where applicable.
Terms of Service
The contract for accounts, subscriptions, hosting, payments and platform services.
Read document →DocumentTerms of Use
The enforceable acceptable-use and platform safety rules.
Read document →DocumentCommunity Guidelines
Plain-language standards for posts, profiles, messages, sites and bots.
Read document →DocumentPartner Terms
Strict commercial rules for referrals, promotions and partner access.
Read document →DocumentPayments, cancellation and refunds
Renewals, cooling-off rights, cancellation, failed payments and refunds.
Read document →DocumentReports, moderation and appeals
How to report illegal or harmful content and challenge a decision.
Read document →DocumentDisputes and arbitration
Complaint escalation, voluntary consumer arbitration and business disputes.
Read document →DocumentService incidents
Outages, external events, restoration, evidence and service-credit rules.
Read document →DocumentPrivacy and advertising
Account data, security records, advertising, cookies and user choices.
Read document →DocumentSecurity disclosure
The authorised route for responsible vulnerability reports.
Read document →Need a tracked response?
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