IDENT.INK
IDENT.INK
LEGAL CENTRE · EFFECTIVE 2 SEPTEMBER 2026
The Terms of Service are the main contract. The Terms of Use governs conduct. Product-specific terms apply only when you enable that product, and mandatory law always takes priority.
Registered company 17390459 in England and Wales. The Imprint contains the registered office and official public-register link.
The service provider, direct contact, registration and tax information behind Ident.ink.
Read document →DocumentThe contract for accounts, subscriptions, hosting, payments and platform services.
Read document →DocumentThe enforceable acceptable-use and platform safety rules.
Read document →DocumentRules for private dashboards, OAuth access, domains, workflows, add-ons and connected providers.
Read document →DocumentServer configuration, payment, seven-day decision window, provisioning, handover, fixed term and itemised refunds.
Read document →DocumentSeller identity, Stripe Connect, listings, orders, fulfilment, returns, prohibited products and customer rights.
Read document →DocumentCreator-hosted media, publication rights, human review, advertising revenue records, invalid traffic and payouts.
Read document →DocumentController and processor responsibilities for organisation-managed personal information.
Read document →DocumentPlain-language standards for posts, profiles, messages, sites and bots.
Read document →DocumentStrict commercial rules for referrals, promotions and partner access.
Read document →DocumentIdent Group's commercial eligibility rules for gambling relationships, including its Rainbet decision, review process and appeal route.
Read document →DocumentRenewals, cooling-off rights, cancellation, failed payments and refunds.
Read document →DocumentHow to report illegal or harmful content and challenge a decision.
Read document →DocumentHow deterministic detectors block or quarantine high-confidence breaches, record evidence and support challenges.
Read document →DocumentComplaint escalation, voluntary consumer arbitration and business disputes.
Read document →DocumentOutages, external events, restoration, evidence and service-credit rules.
Read document →DocumentAccount data, security records, advertising, cookies and user choices.
Read document →DocumentThe authorised route for responsible vulnerability reports.
Read document →Submit legal notices, content reports, privacy requests, complaints and appeals through Ident.ink Support. Emergency situations should be reported to the appropriate emergency service first.
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